Works with Any Firewall and Endpoint
Cloud Connect are built to solve many firewall issues and to allow you to maintain existing security measures with none or minimal changes to existing firewall. It uses the global ITU standard H.460.18 and H.460.19, which means that you can use it with any hardware or software supporting H.460 gatekeeper registration.
How does it work?
Your video conferencing system will receive a local IP address from your DHCP server when you plug it in to your network. Your endpoint will instruct your firewall to keep an open connection (a pinhole) to our server as soon as you register to the Easymeeting Cloud Services.
This pinhole in the firewall is used when someone from the outside your network try to call you. Your video conferencing system will recognize that it’s an incoming video call and then again ask your firewall to open the required ports for audio/video/data. The same thing happens when you try to place a call from your video conferencing system on the inside of your firewall to someone on the outside. But this is kind of easier since the connection is initiated from the inside of your firewall where the firewall isn’t that picky.
Most firewalls on the market today work with H.460 video conferencing without any configuration at all. But make sure that firewalls being traversed allow your video conferencing systems behind them to open outbound TCP and UDP connections. And if you should have any issues, first make sure that H.323 protocol-aware features are disabled on firewalls being traversed.
Firewalls with a stricter rule set should allow video conferencing systems to open at least the following:
Video Conferencing System → Easymeeting =UDP 1719 (registration)
Video Conferencing System → Easymeeting =TCP 1720 (call setup)
Video Conferencing System → Easymeeting =TCP 30000-39999 H.245
Video Conferencing System → Easymeeting =UDP 50000-59999 RTP Media