Yealink VC500/VC800 Firmware

When was the last time your checked your Firmware on the system?

Please follow this order with the remote to check your current Firmware

Go to More > Status > System > Firmware > (Check the Firmware)

How to find the latest Firmware:

Go here to check if you have the most up to date Firmware.

Last Checked: 10.16.2018

Here is the most update to date software for a VC500.

• Current Version: 63.32.0.35.rom 

Here is the most update to date software for a VC800.

• Current Version: 63.32.0.35.rom 

The newest updates, can change the port range of the Yealinks. So if you upgrade to this version your new port range you will need to set on the Network/Firewall.

The new port range is going to be 50,000 - 51,000 instead of the 50,000 - 50,499. So please speak with your IT Team before making any changes, or if you are the IT Team please make sure to make the changes.

To find the port range on the device to check to see if the port range has changed, it should show the port range on the device, under the Nat/Firewall Tab. You will need to go to the Advance Settings tab and enter in the default information, or the changed log in.

How to upgrade your firmware:

To update the Firmware into the unit, depending if you are at the location you can remote in by the Private IP Address, or if your at a different location you can remote in by Public if the firewall rules allow it. 

After you type in the IP Address into a Browsers URL, you will be redirected to the Yealink admin page. Your user name is admin follow by 0000 for the password.

Then go to Settings on the top tabs, then on the left hand side you will see Upgrade, click on that tab and you will see the option to browser for a local file.

You will download the correct version from above. Once downloaded, you should be able to upload the rom into the Upgrade section from the Web Interface.

If you download the Firmware and you got a Zip file, unpackaged the Zip or Extract the Zip and take the Rom file and upload it.