Step 1: TWS Network Setup

PREPARE YOUR ROOM & NETWORK

THINGS TO CONSIDER BEFORE SETTING UP YOUR ROOM

To ensure that you have the best possible conferencing experience we advise you to consider the physical conditions of the room where you place your TWS.

The lighting in your environment is the most important component for optimal image quality. The built in camera on your TWS is designed to work well using normal office lightning; however, indirect light from shaded sources or reflected light from pale walls often produces good results.

Be sure to position your TWS near your display, so you give other participants in your meeting the illusion you are looking at them when you are looking at the camera and tv display.

NETWORK

Easymeeting recommends use of one static public IP for each of your video conferencing terminals.

If you are familiar with how data networking works, then have a look at our TWS Firewall/Network guideline here for more information about the different setup options.

If you're new to data networking and internet working, please ask your network administrator/provider to assign you a static public IP and configure your network/firewall for use with the Easymeeting TWS video conferencing terminal. We have provided a sample email to your network administrator below.

While waiting for the required network information, contact Easymeeting to subscribe for Easymeeting Cloud Connect for your TWS, and you will get your EasyNumber and registration information (serial number can be added later, or by Easymeeting.net).

Note: This guide is based on our best practice recommendations on how to configure network and firewall.

Please feel free to copy the sample text below and paste it in an email request to your network administrator/provider:

Hello  Network Admin,

We have purchased a TWS video conferencing terminal for use in meeting room XXX.
Can you please assign me a static IP and configure the network and firewall according to the network guideline from Easymeeting at https://helpdesk.easymeeting.net/hc/en-us/articles/207736709-FIREWALL-RECOMMENDATIONS-GUIDELINES?

The following network information is required to successfully utilize all of Easymeeting's benefits:

IP-address:
Gateway address:
Subnet mask:

Easymeeting TWS video conferencing terminal uses the following ports for communication through the firewall:

TCP 1720 (Call Setup)
UDP 1719 (Easymeeting registration and EasyNumber)
TCP 3230 - 3280 (Audio/video/data)
UDP 3230 - 3280 (Audio/video/data)

All the best,

Your name

NEXT: STEP 2