TWS Care ensures our customers that if the issue is specific to our Easymeeting hardware, we will replace it FREE. We’ll ship you a new system the next business day and be on standby for the re-install process.
Limited Warranty covers repair of your system. You have to send your system to Easymeeting for repair. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. Systems returned for repair may take 30-45 days to be returned to customer (dependent on parts availability).